Frequently Asked Questions
Everything you need to know about our handcrafted calzones delivered to your door.
How are the calzones shipped and will they arrive fresh?
Our calzones are flash-frozen immediately after baking to lock in flavor. They are shipped in insulated coolers with dry ice or gel packs to ensure they remain at a safe temperature throughout transit.
What are the reheating instructions for the best experience?
For a crispy, golden crust, we recommend reheating your calzone in a conventional oven at 375°F (190°C) for 15-20 minutes. Detailed instructions for ovens and air fryers are included in every box.
Do you offer gluten-free or vegan calzone options?
Yes! We offer a selection of gluten-free crusts and plant-based fillings. Please check the 'Dietary Options' section of our menu for the full list of ingredients and allergen information.
What is your shipping policy and where do you deliver?
We currently ship to all 48 contiguous states via expedited shipping. Orders are typically processed within 1-2 business days to ensure your food arrives as quickly as possible.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or if there is an issue with your delivery, please contact our support team within 24 hours for a refund or replacement.
Can I customize a calzone with specific ingredients?
Currently, we offer a curated menu of signature recipes to ensure consistent quality and safety. However, keep an eye out for our 'Seasonal Specials' where we introduce new flavor combinations every month.