Returns & Refund Policy
At The Calzone Kitchen, we take pride in our fresh ingredients; if your order arrives damaged or incorrect, please contact us within 24 hours for a full refund or replacement. Due to the perishable nature of our products, we cannot accept returns for items that were correctly delivered and prepared.
Return Process
- 1.Inspect Your Order
Upon delivery, please check your calzones immediately to ensure they meet our quality standards and match your order details.
- 2.Document Issues
If there is an issue, take a clear photo of the product and the packaging to help our kitchen team investigate the error.
- 3.Contact Support
Send your order number and photos to our support team via email or our website's live chat within 24 hours of receipt.
- 4.Resolution
Our team will review your claim and process a refund to your original payment method or schedule a fresh redelivery at no extra cost.